It’s never easy being the new Barista on the block is it? When your neighbors are Starbucks and Main Street Coffee, it can feel debilitating. It’s not like anyone kicked grinds in your face, but you feel small. The truth is that being new and small may have its advantages!
If I’ve learned anything as a consumer, it’s that similarity in product is often easy to find, but an excellent customer experience is not. When you can pair quality products with a memorable and enjoyable experience, then my friends, you’ve been to The Nook!
The coffee world is complicated. There are cup size decisions that require Rosetta Stone, and Java choices that demand Cliff notes on latte, espresso, cappuccino, café au lait, cortado, macchiato and even dirty chai (which quite frankly scares me).
Navigating this is all very exciting and generally satisfying, but to me, it all means nothing unless I can walk inside and feel welcome. At The Nook, the owner Shannon Wylie is reason why your experience will be a warm and inviting one.
Shannon’s pride is evident in every detail of her business, which includes the look and feel of the decor, the locally sourced coffee and tea products, and her infectious enthusiasm when developing relationships in the community.
I’m not sure whether Shannon is able to strike a perfect balance within the community because the business is small enough for her attentiveness to every detail, or just the fact that she’s so damn good at it, but in either case we benefit as consumers.
It is because of this that we should embrace The Nook as a welcome addition to Main Street East Greenwich, and feel fortunate that we may find something here that we don’t always get – a small town “hello” with our name attached to the end of it.
307 Main Street | East Greenwich, RI